Faq


Q. Can I make a request for a specific design/colour I would like?

A. Yes. Dreamcatchers are made to order.


Q. I want two dreamcatchers the exact same. Is this possible?

A. Most dreamcatchers are one-of-a-kind and cannot be replicated, although if it is written in the dreamcatcher description that it 'can be made to order', that particular style can be. 


Q. How long will it take for my item(s) to arrive after purchasing?

A. Other than the few dreamcatchers listed on this site, all other items are currently MADE TO ORDER which means once the order is placed; the dreamcatcher will be made, packaged then shipped ASAP. I will try my very best to have your dreamcatcher made and shipped to you within 3-5 working days, but please take into consideration that there is only one of me, and depending on how in demand I am for dreamcatchers around the time of your order, turnaround time could take up to 2 weeks. I appreciate your patience.


Q. Can I return my item?

A. No. I do not accept returns. I will however provide an exchange of another dreamcatcher of the same price, if the item has been damaged during the delivery process.


Q. Do you ship outside Australia?

A. No sorry. Not at this time.


Q. Where do you buy your materials?

A. All materials are purchased from either Spotlight, Daiso and other craft supply stores, as well as op shops.


If you have any further questions please feel free to contact me at airleerosesmith@hotmail.com